Managing the Telecommuting Employee

A bigger and bigger part of the workforce is telecommuting. And managers need new skills to get the most out of this increasingly far-flung staff. This indispensable guide includes case studies, checklists, and sample forms and charts. It shows managers how to use teleconferencing technology to communicate with distanced workers, make the best use of scheduling software to monitor productivity, and even end the arrangement if it's not working.

One of the best ways for companies to save money in lean times is to send their employees home to work. But that requires a different kind of workforce and a different kind of management. This book shows how to make the long-distance relationship work for everyone!

Michael Amigoni (Leawood, KS) holds an MBA from the University of Illinois and is the COO of ARO Outsourcing. Since 1997, he has managed a staff of telecommuting employees in a call center business focused on insurance and telecommunications industries. He has spoken at numerous conferences throughout the country about how to manage telecommuting employees.

Sandra Gurvis (Westerville, OH) (www.sgurvis.com) is the author of eleven books and hundreds of magazine articles. She has been published in such magazines as People, YM, Entertainment Weekly, and Woman's World. For more than twenty-five years she has managed groups of telecommuters, from transcriptionists to assistants.